Resume

Esther Johnson

Founder & Senior Business Development Representative · J3 Global Holdings

Back to profile Profile PDF

Profile summary

Business development, HR, recruitment and compliance professional with more than ten years of full-cycle recruitment experience across BPO, e-commerce, hospitality, parastatal and sales environments. Experienced in regulatory quality assurance, candidate placement from entry level to senior executive level, staff support and training, and applying generative AI tools to improve accuracy and turnaround.

Every entry below is supported by records supplied for this profile.

Professional experience

Senior Compliance Officer

2018 — 2024

Singa Marketing / Deprimo / Red Sand Marketing

  • Monitored recorded sales calls against regulatory and quality standards.
  • Developed and delivered compliance training for sales teams.
  • Investigated non-compliance incidents and documented outcomes.

Sales Team Recruiter & HR Coordinator

2022 — 2023

Singa Marketing / Deprimo / Red Sand Marketing

  • Ran full-cycle recruitment: advertising, sourcing, screening, interviews, onboarding.
  • Handled staff queries and day-to-day HR coordination.
  • Supported ongoing compliance training for new and existing staff.

E-Commerce Business Operations & Call Centre Manageress

2013 — 2017

Bula Deals

  • Managed HR, office operations and procurement for an e-commerce startup.
  • Maintained service-provider relationships and supplier coordination.
  • Supported sales, campaigns and day-to-day digital operations.

Volunteer leadership

High Commissioner / Secretary General

February 2024 — Present

National First Peoples Indigenous Authority Council · National leadership · Volunteer

Planning Committee National Convenor

December 2019 — Present

Undrip Summit 1652, Admin Work-stream · National administration · Volunteer

Education

Higher Certificate in Public Relations

2006

Damelin Correspondence College

Awarded 11 April 2006, following Public Relations coursework completed in 2005.

View certificate

Certificates & professional development

2026AI Operator MasterclassTechademy · 30 July 20262026AI Native Business Analyst MasterclassTechademy · 24 July 20262024120-Hour Advanced TEFL/TESOLTEFL Universal · 1 May 20242022HR ManagementOxford Home Study Centre · October 20222022Recruitment SkillsOxford Home Study Centre · October 20222022Sales ProspectingLinkedIn Learning · 22 December 20222020South African Specialist: ExperiencesSA Specialist · December 20202019Fundamentals of Digital MarketingGoogle Digital Skills for Africa · 11 August 20192019FICA AwarenessMoonstone Business School of Excellence · 2 July 20192010Sales Level 2: Qualifying & Winning StrategyDynamix Learning Solutions · 5 March 20102010Sales Level 1: Behaviours, Prospecting & HandlingDynamix Learning Solutions · 4 March 20102006Higher Certificate in Public RelationsDamelin Correspondence College · 11 April 2006

Skills

Growth

Business development · Sales prospecting · RPO & BPO services · E-commerce operations

People

Full-cycle recruitment · HR coordination · Candidate assessment · Staff query management

Governance

FSCA / FSB compliance · Quality assurance · FICA awareness · Training development

Technology

Generative AI · Power BI · Google Workspace · CRM & SaaS platforms

Languages: English and Afrikaans.